The power of Teamwork

Every manager knows the power of Teamwork. In fact the very existence of a manager can be attributed to the phenomenon of 'Teams'. If human beings had long decided to do every task individually, the world would have been a totally different place. The Valley Crossing exercise purely focused on learning this phenomenon called 'Teamwork'.

Explanation of valley crossing through this picture:

Learnings from this exercise:

 Concept of Super Teams & Self Manager Teams: Super Teams or High performance teams is a concept which has been successfully adopted by many big corporations like GE, Krafts food, Boeing etc. It can be defined as a group of 3 to 30 workers drawn from different areas of a corporation to solve problems faced daily. The valley crossing exercise had many characteristics of a super team like:

• Participative leadership – different from the tradition approach of a authoritarian team leader.

• Open and clear communication – Communication is the key to crossing valley effectively.

• Mutual trust – Every person needed to trust each other completely especially when their feet was off the ground.

• Managing conflict – dealing with conflict openly and transparently and not allowing grudges to build up and destroy team morale

• Clear goals – The goals were clear, defined and each member in the team fully understood the gravity of the problem.

• Defined roles and responsibilities – each team member understands what they must do (and what they must not do) to demonstrate their commitment to the team and to support team success. Furthermore the roles and  responsibilities keep on changing depending on the situation. 

• Coordinative relationship – the bonds between the team members allow them to seamlessly coordinate their work to achieve both efficiency and effectiveness

• Positive atmosphere – an overall team culture that is open, transparent, positive, future-focused and able to deliver success.

 Task Interdependence - It is the extent to which a group's work requires its members to interact with one another. We see that in the valley crossing exercise it is of utmost importance to be interdependent on each other so as to mitigate the risk and achieve the task at hand. This also has brings lot of perspectives to the Team performance in reality. What I have observed is that the interdependence increases as we go higher up the corporate ladder. As a worker or low level employee, we can usually get away with completing the task without much interdependence (even though effectively using the team's collective strength may increase productivity). But as we go to strategic level, it is almost impossible to go about a task without the expertise/skill/opinion of your team mates.  Thus Interdependence and its effective usage is crucial for a manager.

Responsibility

Everybody in the organization is equally responsible, no matter if he/she is the higher manager, manager or the engineer/ worker. Because if suppose engineer will not be able to do his job properly then not only he will be in the risk but there is the chance that the manager and the higher manager will be also be in the risk. And finally the task will not be completed.

Trust

The organization cannot be successful if there is no element of trust in it. As in the case of valley problem, persons can take the risk to cross the valley only since they trust the other two. Similarly for the organization to be successful, managers and workers have to follow the Theory X which tells the people or managers have trust on the other people or employees.

Communication

When working in a team, communication will need to be established. If a team can't communicate - it can't and won't work. In a team, there are lots of different individuals from different walks of life, being brought-up in different environments. The individuals of any team will have varying personalities, and so working in close proximity with these different characters will get you used to how to communicate with them. Working in this environment will help to round-off and develop communication.

Excellence

This is the product of efficiency and effective. It’s the prime aim of any management process. Doing right thing is effectiveness. Here three members crossing the valley, if universally people hail this as the best method then it is called effectiveness. Lesser effort the 3 members put in, lesser time spend with in which they could achieve their goal is an indication of efficiency.

Simple Design: The beauty of the system lies in its simple design.

Uniformity of roles: Similar roles for all 3 individuals. There is no differentiation among person 1, 2 and 3. In fact their tasks are designed to be easier, lighter, clearer and more systematic. The members of the group are equally responsible for their contribution to the overall task completion. The amount of risk is also equally distributed among them.